Free Studio Retention Audit

See exactly which members are about to cancel — keep the list either way.

Connect your Mindbody account in 4 minutes. Over the next 14 days, we'll send you the named members at risk, the outreach messages we'd send them, and the annual revenue you're quietly losing. No credit card. No software to install. Yours to keep.

Test Drive the Demo → 14 days · No card · No commitment
Audit Preview Day 7
Sarah Mitchell hasn't checked in for 19 days.
Last visit: strength class. Attendance down 80% this month.
→ Draft re-engagement message
What you'll receive

Three things, delivered to your inbox
over the next 14 days.

Whether you become a customer or not, you keep everything we send you.

1
Your at-risk members, named
The actual members in your studio whose attendance pattern shows they're about to quit. First & last name, last visit date, and risk score — pulled live from your Mindbody data.
2
Outreach messages, ready to send
For each at-risk member, a drafted text or email you can copy and send today. Personalized to their last class, their preferred coach, their typical schedule.
3
Your annual silent-churn loss
The dollar number you've never seen calculated: how much revenue walks out the door every year from members who quietly stop showing up — before they even cancel.
And there's more — included for all 14 days
You also get Otto — your personal business manager.
Otto isn't another report to read. He's an assistant you can actually talk to. Ask anything about your studio and get a straight answer in seconds — right from your phone, no spreadsheets, no logins to dig through.
How the 14 days unfold

A simple cadence —
no calls, no nagging.

Day 0You connect Mindbody
4-minute self-serve connection You enter your Mindbody site ID. We pull the last 90 days of visit history securely — read-only. Prefer to be walked through it? Pick a 5-minute concierge call instead.
Days 1 – 6We do the work
You do nothing
  • Otto scores every member, identifies attendance anomalies, and drafts personalized outreach. You'll get a Day 1 preview and a Day 2 deep-dive on revenue-by-segment so you know it's working.
  • You get access to Otto App — your personal interactive business partner. Ask him anything about your business and get answers without running reports, right from your mobile device.
Day 7First Monday brief lands
Your at-risk list arrives by email Members named. Risk scores explained. Outreach drafts attached. Under 10 minutes to review with your coffee.
Day 14Second Monday brief + your numbers
Updated brief + your annual silent-churn loss Two weeks of data shows you the trend, not just the snapshot. At the bottom: your annual revenue-at-risk number — and a one-click way to keep Otto running if you want it. If not, the audit is yours. No follow-up calls.
Otto ROI calculator
Four numbers about your studio. Drag the sliders — the math updates live.
If you sell packs, divide your average monthly member revenue by active members.
Boutique fitness typically runs 2–8% monthly — enter your real number if you know it.
Ads + intro offers + staff conversion time, fully loaded.
Estimated annual upside with Otto
$0
Based on a typical 35–55% reduction in preventable churn.
$0
Fully-loaded cost of one lost member
$0
Monthly revenue at risk today
0
Saves per month needed to cover Otto Starter ($297/mo)
0d
Payback time on Otto Starter
Method: One lost member ≈ CAC + 4 months of subsidized onboarding cost. Otto's modeled effect is a 45% reduction in monthly churn rate (cohort median over 90 days). Numbers are estimates — actual results vary by studio.
About connecting Mindbody

The questions every studio owner asks
before plugging anything in.

Is my member data safe?
Yes. We connect to Mindbody read-only — we can't change anything in your account, charge anyone, or message your members. Data is encrypted in transit and at rest. We never share it. Disconnect anytime with one click.
How long does it take to connect?
Most owners are connected in under 4 minutes. You enter your Mindbody site ID and authorize read access — same flow you'd use for any Mindbody integration. If you'd rather be walked through it, book a 5-minute concierge call.
What if I cancel? What happens to my data?
If you don't continue past day 14, we keep nothing. All your data is purged within 7 days. The reports we already sent you are yours forever — they live in your inbox, not on our servers.
Will you call me or pressure me to upgrade?
No sales calls. No high-pressure tactics. You'll get two reports, a 14-day update, and that's it. If you want to keep Otto running, the button is in the second brief. If not, we say thank you and move on.

Otto catches things I would have missed for months. We kept members we didn't even know were leaving.

ProSwing Athletic Training Mt. Kisco, NY — Mindbody client since 2019
0%
reduction in member churn — first 90 days
$0
revenue recovered — year one
BEFORE
Running Mindbody reports manually every week. Noticing cancellations after they've already processed. No time to follow up personally with 400+ members.
WITH OCTOEMPLOYEE
OctoEmployee flags every at-risk member automatically. Re-engagement messages go out the same day. The team spends time coaching, not chasing data.
THE RESULT
Churn dropped 51%. The members who do leave now — we knew it was coming and tried to keep them. That alone changed how the team thinks about retention.

If you decide to keep Otto running, plans start at $297/month. See pricing details →
Most studios decide on Day 14, after they've seen their own numbers.

Every Monday you wait,
more members slip away unseen.

Test drive the demo today. By next Monday, you'll know exactly who's about to leave — and what to send them.

Test Drive the Demo →

14 days · No credit card · No software to install · Read-only Mindbody access